InfoSpherix began as the information services division of Biospherics (now Spherix Incorporated) with a contract in 1968 to abstract scientific documents for the National Institute of Mental Health. Biospherics won its first contact center contract in 1974 to operate the Cancer Information Service (CIS) for the National Cancer Institute. The CIS handled inquires from patients, healthcare professionals, and the public at large.

The CIS project opened the door for the company to win and operate many other information services and call center contracts, including several healthcare-related projects for NIH and the Federal Student Aid Information Service for the Department of Education.

In 1989 Biospherics won a contract with the U.S. General Services Administration to operate the first Federal Information Center: an information-and-referral project that used a large staff of trained information specialists and researchers to build a knowledgebase of federal information and referral contacts and to answer virtually any kind of inquiry a caller could have about the federal government.

With our history in government-based healthcare information services, we branched out into the commercial market during the 1990s with call center projects for pharmaceutical companies, supporting clinical trial screening and enrollment, product launches, patient retention and disease management, adverse events, and product recalls and market withdrawals.

In 1994, we won a contract with the U.S. Forest Service to process reservations for campsites and other attractions in National Forests and other federal lands. In 1997 we won a similar contract for the National Park Service, where we built an innovative solution that combined a call center, website, and field sites with a centralized database and real-time processing through all channels. This became the ReserveWorld service that is now our core business line.

In 1996, we entered the state government call center business when we won a contract to operate a tourism call center for Maryland. Then, in 1998, we won a larger, more comprehensive contract to act as the Maryland state governments preferred call center provider, performing projects as diverse as a West Nile Virus hotline and a call center for the Child Support Enforcement Agency.

In 2000, Biospherics changed its name to Spherix to reflect our growing range of client solutions. In 2005, InfoSpherix became a wholly owned subsidiary of Spherix Incorporated. Meanwhile, ReserveWorld became our primary business line, and we now operate contracts in thirteen states and several counties to provide our outstanding, real-time centralized reservations services to parks and other agencies.

In 2007 The Active Network purchased InfoSpherix from Spherix. As a part of the Active Network, InfoSpherix is continuing its growth in the public parks market with greater resources and improved corporate focus on developing a comprehensive suite of support products and services for government agencies that operate park systems.

For more information on how InfoSpherix can be of service to you and your customers, please contact info@infospherix.com.